Frequently Asked Questions (FAQs)

Our hotel is located on Gandhi Road in the Limbugaon area of Darjeeling town, West Bengal. 

The drive from Bagdogra Airport to our hotel takes approximately 3 hours by road. The drive is included with our holiday packages, which cover pick-up and drop.

Several of Darjeeling's best-known sights are within easy reach of our hotel:

• Japanese Peace Pagoda
• Batasia Loop
• Happy Valley Tea Estate
• Rock Garden
• Tiger Hill

Tiger Hill is approximately 13 km from our hotel. At 2,590 metres, it is the spot where visitors gather before dawn to watch sunrise over Kanchenjunga, and Mount Everest is visible on clear days.

The Darjeeling Ropeway is approximately 5 km from our hotel. The cable car descends over the tea gardens, giving you an aerial view of the slopes.

Batasia Loop is approximately 4 km from our hotel. Built in 1919, the spiral track helps the Darjeeling Toy Train manage a steep descent, and the landscaped gardens hold a memorial to Gorkha soldiers.

Yes, Happy Valley Tea Estate is approximately 4 km from our hotel. Established in 1854, it runs guided factory tours covering each stage of tea making, followed by a tasting of its first and second flush teas.

Padmaja Naidu Himalayan Zoological Park is approximately 6 km from our hotel. The 67-acre high-altitude zoo is home to red pandas, snow leopards and Himalayan wolves, and runs breeding programmes for endangered species.

The Japanese Peace Pagoda on Jalapahar Hill is approximately 2 km from our hotel, and Ghoom Monastery is approximately 7 km away. Ghoom, founded in 1850, houses a 15-foot statue of Maitreya Buddha and rare hand-written manuscripts.

Yes, Pashupati Market on the India-Nepal border near Mirik is approximately 30 km from our hotel. It is known for imported woollens, jackets and cosmetics, and the drive passes through tea gardens.

Our hotel has rooms across three categories:

• Deluxe Room - 180 sq. ft.
• Executive Room - 200 sq. ft., with a superior city view
• Attic Premium Room - 300 sq. ft., on the top floor

Yes, ours is a Darjeeling hotel with Kanchenjunga view: on a clear day, our rooms look out to the snow-capped peak and the misty slopes below. The Attic Premium Rooms list a view of Mount Kanchenjunga among their features.

The Attic Premium Room is our largest category at 300 sq. ft., set on the top floor with pinewood interiors throughout. It adds a fireplace, a microwave and a hair dryer to the standard room amenities.

The Executive Room offers 200 sq. ft. against the Deluxe Room's 180 sq. ft., along with a superior city view. Both sleep up to 4 guests and include a television, a tea and coffee maker and an in-room safe.

Yes, our Attic Premium Rooms have a fireplace set within their pinewood interiors. Guests on our holiday packages also receive complimentary use of the fireplace at night.

Every room includes a television with satellite channels, a tea and coffee maker, an intercom, an in-room safe, a wardrobe and complimentary bottled water. Complimentary internet access and laundry service are available in all categories.

Yes, Crystal is our in-house multi-cuisine restaurant, serving from breakfast through to dinner. It sits amid mountain views, with a sun deck facing Mount Kanchenjunga.

Crystal serves a multi-cuisine menu with dishes from around the world. A buffet spread is also laid out, offering an assortment of dishes alongside the regular menu.

Yes, breakfast is served daily at Crystal, our multi-cuisine restaurant. The menu carries on through lunch and dinner, so every meal of the day is covered in-house.

Yes, meals from Crystal are also served on our sun deck, which faces Mount Kanchenjunga. On a clear day, the snow-capped peak forms the backdrop to your meal.

Yes, our hotel has an in-house Subway joint. It offers a quick, familiar option alongside the full menu at Crystal.

Yes, our 600 sq. ft. banquet hall hosts up to 60 guests in a floating layout. It is used for meetings, conferences and private functions.

Our 600 sq. ft. banquet hall seats guests in these layouts:

• Floating - 60 guests
• Theatre - 50 guests
• Cluster - 40 guests
• Classroom - 40 guests
• U-shape - 20 guests

Yes, the hall is fitted with modern audio-visual equipment for presentations and conferences. Comfortable seating arrangements are set up to suit your chosen layout.

Yes, our banquet hall is set up for meetings, conferences and corporate functions of up to 60 guests. Our events team manages the arrangements on the day, leaving you free to focus on your guests.

Yes, the Viceroy weddings team handles pre-wedding shoots, bridal showers, weddings and receptions at our Darjeeling hotel. With a floating capacity of 60, our banquet hall suits smaller, intimate functions.

Yes, the banquet hall receives ample natural light. Together with comfortable seating, this gives daytime meetings a bright, professional setting.

Send your requirements through the enquiry form on our Banquets page, and our team will respond with availability and options. Wedding and MICE enquiries are also accepted through the Viceroy Group website.

Yes, Wi-Fi is complimentary for all guests at our hotel. Internet access is included in every room category.

Yes, our hotel has a travel desk to help with your plans in Darjeeling. For fully arranged sightseeing, our holiday packages include tours to Tiger Hill, Ghoom Monastery and Batasia Loop.

Our hotel has an indoor pool table for evenings in. The sun deck, facing Mount Kanchenjunga, is the place to unwind with a view during the day.

Our lobby spans over 3,000 sq. ft., with a sky-lit atrium and a heritage chimney at its centre. It overlooks a green lawn and sets a warm, contemporary tone from the moment you arrive.

Yes, our team is available 24 hours a day to help with your needs.

Early check-in and late check-out are offered subject to room availability. Let us know your arrival time in advance so we can plan for it.